Privacy Policy

The policy: This privacy policy notice is for this website www.turboglobalmedia.com and served by Turbo Global Media Ltd and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. We may also update this privacy policy and you may view any changes on this page.  If you do not agree to the following policy you may wish to cease viewing/using this website.
 
Policy key definitions:
“I”, “our”, “us”, or “we” refer to the business, [Business name and/or other trading names].
“you”, “the user” refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner’s Office.
Cookies mean small files stored on a users computer or device.

Processing Of Your Personal Data

How we collect and use personal information
When you use our services we collect information about you and your business in order to help in the process of the relevant project and help provide our services. We never share your information with any other third-party and your information is confidential. Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
 
Lawful basis: Contractual Agreement 
The reason we use this basis: We process the information as it necessary  to be able to (i) provide our services to you, (ii) respond to you when you contact us via our website,  (iii) communication regarding previous,current and future projects and services, (iiii) to provide support and quotes. 
We process your information in the following ways: When you contact us via our website we require certain information, we will collect your name, email address, business name, website and contact number. We use this information to communicate with you when using our services or reply to your query and provide you with any additional requested information regarding our services. We may also email you multiple times after your query in order to follow up with you and confirm your interest and ensure that we have handled your query to your complete satisfaction. 
Data retention period: Your personal information is kept private and stored securely until a time it is no longer required or has no use. 
Sharing your information: We do not share your information with third parties, although you do have to provide your details via the PayPal payment portal.
 
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your Individual Rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;
  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object;
  • the right to make a complaint;
  • the right not to be subject to automated decision-making including profiling.

Internet Cookies & Analytics

This website may use cookies to better the users experience while visiting the website. You may disable any cookies via your browser settings. Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how to provide the best experience possible to the user, this information includes  sessions, bounce rate, location, IP address, pages, referral source, browser and operating system. This software is provided by Google Analytics which uses cookies to track visitor usage. The software uses cookies to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ http://www.google.com/privacy.html ].

Data Security And Protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Email Marketing Messages & Subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above. Any email marketing messages we send are in accordance with the GDPR and the PECR, we also provide you with an easy method to withdraw your consent (unsubscribe).