Policy key definitions:
“I”, “our”, “us”, or “we” refer to the business, [Business name and/or other trading names].
“you”, “the user” refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner’s Office.
Cookies mean small files stored on a users computer or device.
Processing Of Your Personal Data
How we collect and use personal information
When you use our services we collect information about you and your business in order to help in the process of the relevant project and help provide our services. We never share your information with any other third-party and your information is confidential. Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
Lawful basis: Contractual Agreement
The reason we use this basis: We process the information as it necessary to be able to (i) provide our services to you, (ii) respond to you when you contact us via our website, (iii) communication regarding previous,current and future projects and services, (iiii) to provide support and quotes.
We process your information in the following ways: When you contact us via our website we require certain information, we will collect your name, email address, business name, website and contact number. We use this information to communicate with you when using our services or reply to your query and provide you with any additional requested information regarding our services. We may also email you multiple times after your query in order to follow up with you and confirm your interest and ensure that we have handled your query to your complete satisfaction.
Data retention period: Your personal information is kept private and stored securely until a time it is no longer required or has no use.
Sharing your information: We do not share your information with third parties, although you do have to provide your details via the PayPal payment portal.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Your Individual Rights
Under the GDPR your rights are as follows. You can read more about your rights in details here;
the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object;
the right to make a complaint;
the right not to be subject to automated decision-making including profiling.
Internet Cookies & Analytics
Data Security And Protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Transparent Privacy Explanations
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
Email Marketing Messages & Subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above. Any email marketing messages we send are in accordance with the GDPR and the PECR, we also provide you with an easy method to withdraw your consent (unsubscribe).